Yes. A contract is required by the Connecticut Department of Consumer Protection with whom we are registered (#HCA.0001048). The Service Agreement outlines your service options and protects both you and our agency.
Nutmeg Home Assistance preforms background checks on each perspective provider, including: face-to-face interviews, criminal background checks as well as employment and personal references checks. We also learn their likes and interests so we can best match caregivers with care recipients.
If the caregiver does not work out for whatever reason, we will arrange for a substitute or replacement, as soon as possible, at no additional cost to you.
Non-medical caregivers are not allowed by law to dose or dispense medication. They can, however, remind their clients to take their medication at the right time of a day.
We serve central Connecticut and surrounding areas like, Cromwell, Rocky Hill, Wethersfield, Newington, Southington, Manchester, South Windsor, Farmington, Avon. If you don't see your town on the list, please feel free to call and inquire.